Predict and Prevent Errors | Protect Your Network | Maintain Systems | Maximize Uptime
If you don’t care much about cyber security, or think it’s a problem other people need to deal with – then our IT services are not for you. Everything we do in our Managed IT Services for manufacturing companies is based on the Cyber Security requirements of insurance companies and US and Canadian controlled goods certifications.
Our most popular package is specifically modeled after the most common requirements on Cyber Insurance forms.
We also the handle day-to-day support desk when needed, provide advanced consulting services, perform daily preventive maintenance, and monitor your network for problems.
Sabre is a one-stop shop for IT services, and it is our goal to make that as easy as we can for you.
Most IT Services can easily be performed remotely. A few services need “boots on the ground” to do it right. With today’s Gig Economy there are now “Uber for IT Guys” type services that Sabre uses.
Whether you’re in Kansas or Vancouver, St. Johns or Tampa – Sabre can assess whether there is a local resource available in our partner network to cover the “hands on keyboard” needs.
The combination of super secure software tools including remote access and monitoring technology make this need very low. Sabre will even install a Web-Cam in your “server room” so we can see what is happening night or day.
All Sabre Customers are required to purchase a Starter Kit. This kit contains a Modern Secure Firewall, Switch, Access Point(s), Remote Power Management System, Backup Solution, and Remote Monitoring System (like a webcam). We will send in our remote team member to assess your current setup if you are unsure, or based on your feedback pick the right kit for you.
Our proactive and preventive IT maintenance for manufacturing companies requires this standard kit in order for us to properly manage you and ensure you are properly setup to minimize the risk of Cyber Crime. If you really don’t want to change this and invest in the kit, then maybe the co-managed services we offer are more appropriate for you.
Endpoints are laptops, desktops and other devices that run Windows, Mac OS or Android and are used for day to day activities by end users. These support plans designed for your manufacturing business. These plans give you peace of mind that the maintenance and monitoring of your computers are being done right, all the time.
* SIEM and SOC services are for Desktop, Laptop, and other endpoint devices. Other network attached devices such as firewalls, switches, handhelds or tablets, and even printers (where possible) should also be secured and must be quoted separately. Providing a fully managed security offering requires more than just end-point protection. Visit our Managed Security page for more information.
Device packages are intended for computers running a device capable of running Windows 11 and running at least a supported version of Windows 10. Microsoft provides a Windows 11 System Requirements page where you can check if you need to confirm your hardware. We can provide best-effort service only on older devices and equipment.
Backup Management, Business Continuity and Disaster Recovery are only available for supported backup solutions. Check with Sabre IT Solutions to see if your version is supported.
Customers who operate “shop floor” computers that are entirely locked down, have virtually no software installed (or just a few pieces) and which are very limited regarding their ability to be “fooled around with” are Kiosks. These are usually used for warehouse or shop floor data collection purposes. They are best defined as not having a “Desk” that someone would sit at all day – but rather a station that people walk up to, use, and then leave.
Kiosks are eligible for a discount of USD $15.00 each
Servers are treated differently than other devices. If your server is used as a host for virtual servers only, and has no other services – it is at a different price than a server running services. If your server is a stand alone (there are no victuals) then it is priced as a “operating” server. In addition, cloud services are considered servers for purposes of monitoring and maintenance.
Servers and services that duplicate the functionality of a server are managed as well. Servers are typically machines that run a number of “services,” are not used as a day-to-day device by users, and are a special class of equipment purpose built for that purpose. Alternatively, cloud services such as Azure Active Directory,
* Requires support contract with vendors
Although Sabre has some capability to manage Linux, all server management contracts are assumed to be for Windows Server versions currently supported by Microsoft.
Still have questions about our Managed IT Services for Manufacturers? Below are some of the most frequently asked questions that we are asked! If at the end you still have some questions, book a call with our team. We’d be happy to help!
Usually you will just need one Cloud Management Package for a single tenant of Office 365, regardless of how many SharePoint sites or users. This service pays for the management of your user accounts and is required if your Azure Active Directory is implemented in place of an on-prem Active Directory implementation.
In modern computing, most servers are deployed as software on a host machine. These are called Virtual Servers. One host can run many Virtual Servers.
An Operating server just means the server is running software like SQL Server, Exchange Server, IIS, or acting as a file server for example. Operating servers are “doing something” other than acting as a host for Virtual Servers.
All computers connected to the network, with internet access that might be subject to a cyber attack need to be on a preventive maintenance plan.
No. All devices must be at the same plan level.
There are no extra fees for Wi-Fi access points, switches, firewalls and other devices if you have purchased our Starter Pack kit for your business. The maintenance and management of those devices is built into our pricing.
Tablets, phones, and other devices that aren’t Windows or MacOS managed can be added to a plan for a nominal fee.
Printers can be monitored and managed, and we will do our best to work with them, but for very advanced print centers (basically photocopiers) you must have a print service provider that services these devices.
Schedule a free call with Evan Jolliffe