Cloud Based Manufacturing ERP Software

By Rob Jolliffe | November 6, 2019
6 min reading time

How Cloud Based Manufacturing ERP Software has changed with Business Central

Microsoft has been one of the biggest players in the cloud over the last several years.  The ERP Play from Microsoft started with their enterprise product, Dynamics 365 Finance and Operations (formerly Dynamics AX).  With the introduction of their new offering, Dynamics 365 Business Central, in the spring of 2018 they began to move into the mid-market.  It wasn't until the fall of 2018 (almost 2 years ago as of the writing of this article) that they finalized the migration of their manufacturing suite of features into Business Central.

A little background: Business Central is the successor to the venerable Microsoft Dynamics NAV.  I've shown customers the differences between the two products, and as of Business Central 14 there really were none.  That means that all the core features and capabilities that NAV was so well known for have survived and are available in their entirety in Business Central.

Business Central is Microsoft Dynamics NAV.  Realistically only the name changed, and a new more cloud-friendly user interface was added.

Even before Business Central was introduced and rebranded, Microsoft Dynamics NAV had been gaining a name as a top tier cloud based system.  With NAV 2013 - the reimagined user interface launched the product into a new, modern look and feel.  Of course in the software world, 7 years is a lifetime, so Microsoft has revamped it. That said, the underlying features and functions have survived.

Top Features

Let's look at some top features of Business Central as a cloud based manufacturing ERP software product.

Microsoft Office Integration

Although not necessarily a feature specific to manufacturing, the extensive integration with: Microsoft Word (for form design and printing); Microsoft Excel (for data export and import - even bi-directional real-time data updating); and Microsoft Outlook (for customer data lookup and creation of documents like purchase orders) is really impressive.

Mobile Device Support

Ever been on the shop floor and wished you could look up a purchase order on your phone? Or have a tablet to walk around with and record inspection data, maybe even take a picture of something to store in the system?  Well with Business Central you need wish no more.  The full PC, Tablet and Phone integration is out of the box and fantastic. 

Production, Project or Light Manufacturing

Business Central includes modules capable of multiple modes of manufacturing.  The out of the box manufacturing features are full featured and match what most mid-market manufacturing companies want.  Although Business Central lags a little behind some of the on-premise competitors (the non-cloud software products) the extensive collection of addons more than make up for any lack of features.


Microsoft has always encouraged addons for their product line.  If you think about it, Windows is a software product designed specifically for people to write programs as "addons" to do whatever you want. Windows doesn’t come with CAD software or really a word processor.  You buy the one you want.  In much the same way there are many exceptional addons for Business Central.  Shop Floor data collection tools. Warehouse barcoding and inventory control. Electronic Data Interchange (EDI) and of course graphical scheduling boards.


As I said there are lots of addons for Business Central.  That requires some kind of app store, a requirement of any modern cloud based manufacturing ERP software product.  AppSource is Microsoft's enterprise class software addon headquarters.  AppSource is designed to allow publishers to create and market extensions (apps) for Business Central and many other Microsoft products.  There were over 900 apps at the time of writing, and about 100 specifically for manufacturing.  These apps are literally a click or two away for downloading, and are completely integrated into the system.

Analyzing Business Central Data with OData for warehouse management understanding the ROI of your cloud based manufacturing erp software
calculating ROI of your cloud based manufacturing erp software

The new Cost of Cloud ERP

Back in the "old days" you would shell out quite a bit of money to buy an ERP and then have it implemented.  For a small manufacturing company, under 20 million in sales, it wasn't unusual to spend over $100,000 on the software and $150,000 (or 1.5 times the software costs) for the training. 

With the introduction of cloud software in general, the math for these kinds of things have changed.  If you are interested in Business Central as a product, then you might be interested in how the cost and Return on Investment (ROI) has changed.  Here is a brief overview and idea generator to help you calculate the Return on Investment (ROI) of purchasing and implementing Business Central.

Today with any cloud based manufacturing ERP software product, there is a new paradigm for the implementation and roll out of the software.  Here are some things to expect.

Reduced User Count during Training

You likely won’t  pay for all the software upfront.  Instead you pay only subscribe to 25-35% of the total users and costs during the training and implementation phase.

Less Capital Outlay

You will not have a very large, up front purchase of software.  Although some vendors handle their subscriptions on an annual basis - Microsoft charges month-to-month for almost all their software.  Your first year of software costs will probably be 15% of what they were in the past.

Simplified Training

Modern Training is cloud base, just like the software.  This means that you should expect a much lower cost for travel, accommodation etc…  Good training will include an instructor helping you get the system up and running, but will also provide you with video based training products - and access to a help or support line to get you answers quickly.

Prescriptive vs Consultative partner.

Finally - you need to choose whether you want a prescriptive (meaning a well defined "cookie cutter" implementation) or consultative one.  This is a relatively new choice that has been facilitated by cloud ERP.  It is usually driven by the partner as well as the customer.  A prescriptive partner will have a well defined implementation approach, focused on what they have determined are the best practices for your industry.  A consultative partner will analyze your business and design an implementation that is bespoke - just for you.

As a general rule, research has found that the prescriptive approach is more successful and less costly.  That said, it isn't for everyone.  If you feel that you don't fit into a best practices approach, you may need a consultative partner and implementation.  Here at Sabre Limited we think that for a cloud based manufacturing ERP software product, a prescriptive approach with a well defined fixed fee implementation is best. 

Learn More about Sabre's prescriptive approach to implementing cloud based manufacturing ERP software product!

If you have any questions or want any help understanding Business Central and cloud based manufacturing ERP software, give us a call at: (519) 585-7524 x.45 or contact our team, is excited to talk with you anytime!

Rob Jolliffe

Robert has been an ERP consultant in the Manufacturing space for over 25 years, starting immediately after graduating University of Toronto Engineering. In addition to a deep knowledge of Manufacturing (including teaching MRP at the Supply Chain program at Conestoga College in Kitchener, Ontario, Canada) Robert holds a Microsoft Systems Engineer designation and is much less of an expert in Networking and IT infrastructure than he thinks, but is still pretty good. He also has applied his engineering skills to learning programming, and is warned frequently by the professional developers who work for him that he is pretty good, but don't write any code for customers without letting them check it.

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